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NICO Wedding Dress Factory
High Quality Bridal & Cocktail
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Information - Normal Questions(Please contact us directly for other questions):

1. What is the minimum quantity requirement?
We have no minimum quantity requirement, you can order even one piece, but please be aware the shipment cost by express for single piece or small order is expensive, please refer to the page "express cost".

2. Can you make dresses from simple pictures or sketches?
Yes, we can make dresses based on your pictures or sketches even they are not clear; when we get your information, our designer and technician will analyse your information, and then give you proposal and complete sketch for your approval before making actual dresses.

3. Can you make dress as same as your real dress sample?
Yes, of course, it is no problem to make same one, we always work with our other customers like this, and we will let you know if we can not make a same quality exactly as your sample.

4. How about fabrics and laces?
We are processing with a wide range of fabrics and laces, we can find almost any fabrics and laces for your special dress. Please refer to the page of “fabrics & colors” for some popular fabrics.

5. How about our quality?
We are using Japanese high quality Beads and Swarovski crystals/diamonds for each elegant dress. We guarantee each material is reasonable for designs, and we are honest to keep quality level.

6. Can you send you pictures to approve some details during dress making?
Yes, we can send pictures for your approval when we are making dresses, we can send pictures of sketch, pattern of machine embroidery, small swatch of lace/beading...... Moreover we can send you clear pictures of dresses before shipment.

7. How long to finish dresses?
We always ship goods within 30-40days, for some urgent dresses, we can rush to finish them shortly.

8. Can you make dress exactly same in next order?
Yes, we can finish same dresses exactly as last dresses for repeat orders; we have marked our records for all details when we make first dress.

9. Can you send you fabric color swatches for easy reference?
Yes, we can offer you color swatches for normal and popular fabrics for your choice.

10. Do you have silk fabric?
Yes, we have silk fabrics, our customers like our silk fabrics very much, our Indian silk(Dupion silk), silk taffeta, silk satin and silk Charmeuse are very popular. We have sold many silk dresses to our customers, they are elegant quality but at a good price.

11. How to ship the dresses?
We can arrange shipment according your requirement, it is no problem to ship by sea or by air. For small orders we always ship them by express(DHL, TNT, UPS), please find the express shipment cost in the page "express cost".

12. How about payment method?
We accept bank transfer, Western Union and paypal; The regular method is 30% deposit 70% before shipment, you may pay 30% while you place order, and then pay balance(70%) when you see our pictures of the finished dresses.

13. Do you have anyone who can speak English?
Yes, we have several persons in customer service team who can speak English fluently; and they always work with customers face to face or speak phone in English. It is totally no problem for us to work with overseas customers.

14. What will you do for quality problem?
We will take responsibility for any of our quality problem. We will do anything reasonable to solve quality problem, it is negotiable to return goods, or repair at your side, or offer a discount......

15. Can you send pictures of dresses with prices?
Yes, besides the styles shown on website, we have a lot of dress pictures in our different collections, we can send them with prices in future.

16. What kinds of Austrian stone are you using on dresses?
We carry different varieties of Austrian stones(SWAROVSKI) to accent your divine luxury wedding dresses. Please find some popular Austrian stones as following:

 

 

NICO BRIDAL offers custom made wedding dress; silk wedding dresses; silk taffeta wedding dresses; silk dupioni wedding dresses
plus size wedding dresses; short wedding dresses; lace wedding dresses; taffeta wedding dresses; chiffon wedding dresses; summer wedding dresses
winter wedding dresses; wedding dress with jacket; white wedding dress; ivory wedding dress; champagne wedding dress; custom made bridesmaid dresses
red bridesmaid dresses; prom bridesmaid dresses; tea length bridesmaid dresses; plus size mother of the bride dresses; custom made mother of the bride dresses
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